If you require any further information on any of our products or if you have a query regarding your purchase please do not hesitate to contact us and we will respond as quickly as possible. Our standard week day operating hours are 9am to 4pm.
Before you contact us have you read our FAQ’s? Click here for further info.
All orders received before 3pm Monday – Friday are shipped the same day using either Royal Mail 1st Class or Tracked 48. Tracking numbers are uploaded into the order details in your account page.
Warehouse Collection:
We offer a trade counter and collection service for pre-paid orders. We do not accept card payments so please contact us for payment details before collection.
Amazon, OnBuy and eBay Orders:
We are unable to offer a collection service for orders purchased through third party websites.
Please note that we do not have control of shipments ordered and sent directly from Amazon. Please contact Amazon Customer Services to query any order, payment or delivery issues.
Fort Products Limited
16 Euro Business Park
New Road
Newhaven
East Sussex
BN9 0DQ
Office hours are 9am – 4pm Monday to Friday.
Sales Enquires: 01273 911400
Direct Email: