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We are proud to be an established British-based company specialising in the manufacture of a wide range of rodent related materials to control rats and house mice that may be considered pests within and around buildings. Our company was founded in 2002, and we have extensive knowledge in the control, treatment and prevention of rodents and a clear understanding of the related legislation.

As we deal extensively with customers with limited previous experience, we fully understand the stress that controlling rodents can cause. To make things easier, we have created a range of pre-baited and ready-to-bait kits, with extensive instructions for an easy to control approach for controlling rats and mice. If necessary, we also offer a remote support service to help deal with more troublesome infestations.

All of our products have been tried and tested and used extensively by amateur and professional users throughout the UK. Customers can buy with confidence that the selected product will exceed their expectations to control an infestation regardless of the control method.

The majority of our products, including all of our rodenticides and bait boxes, are manufactured in the UK. Our Baiter rodent station box has been created using 100% recycled plastics sourced from car bumpers and dashboards.

As a company, we are fully aware of our responsibilities to reduce waste, protect the environment and take steps to be a more environmentally friendly business.

In our offices we aim to be paper-free as far as possible, we only print essential documents and we use recycled paper and products. We use recycled packaging materials wherever possible and limit the use of plastics when we can.

In recent years our biggest step is that we now manufacture all of our rodent bait stations and trap boxes within the UK, which heavily reduces the footprint caused by the transportation of materials from overseas. The plastics for our black and coloured boxes are sourced from recycled car bumpers and dashboards, which we believe is unique within the pest control industry. The plastics are sourced from cars in the UK.

Our rodenticide products are also exclusively made within the UK. The cereals that are used in the manufacture of blocks, pasta and wheat are sourced directly from British farmers and the active ingredients from a UK-based supplier, which results in a truly made product in the UK. 

All our products are approved and registered by HSE and used by both amateur and professional sellers.

We offer a Tracked 48 service on all orders and we only use Royal Mail or Parcelforce as we consider them to be the most reliable and trustworthy courier services. 

Orders received by 3pm Monday – Friday will be shipped the same day. Orders received after 3pm will be shipped the following business day.

We operate all year round, excluding bank holidays.

In the unlikely event of a delay, all parcels can be tracked, and you will find the tracking code within the order page of your account. Please use the links below to track your parcel. If you need additional help please contact us.

Royal Mail: https://www3.royalmail.com/track-your-item

Parcelforce: https://www.parcelforce.com/track-trace

If you wish to return an order please contact us. Please note that we will only refund return postage costs if you received an incorrect, damaged or defective item, or you received an item that does not match its description. In these situations we will provide a postage label. If you have an issue with a product we may be able to resolve the issue by offering technical advice.

Rodents can be tricky to control and there are many factors that will need to be considered when planning a rodent control program. Requiring additional assistance is not uncommon, especially for users with little experience in rodent control. If you feel that a product is not working the likelihood is that the application of the product needs modifying.

We are proud to offer a technical support service for all Roshield customers. Our main support page can be found here, and we encourage all of our customers to view this page as your first port of call this will answer the majority of questions.

We have a growing range of videos that can help users to understand the basic principles of how our products work and where to use the product. This can be found here.

We also have extensive documentation that will support the user or rodenticides and our bait kits from beginning to end, and this will generally answer any remaining questions throughout treatment.

If you require a data sheet for your product, this can be found here.

Lastly, if you require if none of the above help you can contact us via our customer support page.